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Work Report™, now available with Zellis.

The new digital employment and income verification service from Experian is now available for all Zellis customers.

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What is Work Report™?

Work Report™ is a new employment and income verification service supplied by Experian, the world's leading information services provider, that will save time and effort for your HR teams.

It’s a quick and secure way for employees to instantly verify the employment and payroll information required when applying for products such as mortgages, loans, and tenancies.

At the relevant stage of an application, and with the employee’s permission, the service automatically sources the minimum required information from employer payroll systems and shares it instantaneously and securely with a service provider.

Work Report™ eliminates the time and effort your HR teams currently spend sourcing, printing, and verifying documents requested by your employees. Employees get the option to ‘self-serve’, choosing to share information directly with an organisation of their choice.


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Why use Work Report™?

Every time one of your employees is asked for employment and income verification, your HR team is required to source that information. This is time that could be better spent on business-critical activities.

The current verification process is outdated, slow, lacks automation and increases the risk of data loss. Providing printed or pdf documentation by email or post is not secure.

You can support your employees’ financial and mental wellbeing by removing friction from the application process, giving them better access to important services such as mortgages and loans. 

Save time and effort

Work Report™ saves time and effort for everyone. HR teams will spend less time chasing up records, and employees enjoy a faster, more secure application process. With 75% of UK employees expected to make an application requiring verification in the next two years, that time saving will add up.

Accelerate digital transformation

Work Report™ modernises and automates outdated processes in your business, offering employees an enhanced and secure alternative to current methods of employment and income verification.

Improve financial health and wellness

By removing friction and stress from the application process, employees enjoy quicker and easier access to financial services. Work Report™ also lets them control their data more effectively, removing the need to source, save and share copies of documents.

What's next?

Nothing! Work Report™ will shortly be available for all customers and will come up as an option in applications with participating providers. Unless you choose to opt out, you don’t have to do anything.

If you do not want to make the Work Report™ service available to your employees, we ask you to ‘opt-out’ by emailing workreport@zellis.com.

If you have any questions, about the Work Report™ service, please check out this page, our blog, or email us at workreport@zellis.com.


Latest blog

If you’d like to hear more about how Work Report™ improves the lives of employees and HR teams alike, check out our latest blog.

Read more in our blog


Who delivers the service?

Zellis has partnered with Experian, the world’s leading provider of information services, to promote and distribute Work Report™ for our customers.

How much does it cost? 

The service is free of charge for both Zellis customers and their employees.

What information does Work Report™ collect?

The information varies by use case, but examples include:

  • Verified employer name
  • Employment start-date/tenure
  • Gross annual salary
  • Pay frequency
  • Pay date
  • 3 months of payslip data
  • 12 month rolling gross/ Net Income
  • Monthly fixed/ variable income
  • Monthly deductions

In each instance, only the minimum required information is pulled from your payroll system to fulfil the required employment or income verification request.

When will it be available?

We are currently in final steps to roll out the service for all our customers and it will be available shortly for UK employees for Zellis’ customers. We will notify you when Work Report™ is live and accessible for you and your employees.

What do I need to do?

Unless you choose to opt out, you don’t have to do anything.

In applications where the service is available, your employees will always have the choice of using Work Report™ or to source their payroll documents using conventional methods, such as pdfs or printed copies of their payslip if they prefer.

Zellis remains your point of contact and contract. Experian delivers Work Report™, and is extending it to its network of UK clients including banks, building societies, 'fintech’ businesses, utilities and telecoms providers.

Can I opt-out of the Work Report™ service? 

If you do not want to make the Work Report™ service available to your employees, please ‘opt-out’ by emailing workreport@zellis.com. We require this email within 28 days of you receiving your initial email notification from Zellis.

If you have any questions about how Work Report™ works, please email workreport@zellis.com and we’d be happy to help you.

Otherwise, you give us your instruction to respond to verification requests by sending the requested data to Experian without notifying you further.

Is Work Report™ GDPR compliant?

Work Report™ is fully compliant with the General Data Protection Regulation (GDPR) and applicable data protection laws. In particular, the information is used solely to fulfil the employee's request and is subject to robust security measures. Experian Ltd is also authorised and regulated by the Financial Conduct Authority (FCA).

Who are Experian?

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — Experian empower consumers and our clients to manage their data with confidence. They help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.