Webinar: AI chatbot vs human: the future of financial support

Employees are asking more questions about their pay, benefits, and financial options than ever before but traditional support models can’t always keep up. Could AI be the answer?

In this session, Gethin Nadin, Chief Innovation Officer at Zellis, discussed how digital tools like AI chatbots are transforming the way organisations deliver financial support and what this means for employee experience, trust, and wellbeing.

Learn how automation works best, where humans still matter most, and how combining both can create personalised, always-on support that meets employees in their moment of need.

What you’ll learn:

How AI is being used to support employee financial wellbeing at scale
The benefits and limitations of chatbots in HR and payroll support
When people want a bot, and when they want a human
How to blend tech and human support to improve employee confidence

Webinar slides:

Download the slide deck here.