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Zellis independent User Group



The Zellis independent User Group (ZiUG) is a user community dedicated to working together in partnership with Zellis and their customer base, creating a unique opportunity for the user group community to collaborate, take advantage of the networking opportunities, learn and share with like-minded HR and Payroll professionals and input into innovative discussions for future development and growth of the Zellis solutions portfolio. 




  • Share tips and techniques to make the most of our technology investment in Zellis
  • Enable collaboration and promote user engagement
  • Encourage and promote an understanding of the Zellis solutions suite through an exchange of information with others
  • Amplify the collective voice of the customers and work closely in partnership Zellis



  • Share knowledge and skills through training, mentoring and collaborating with the user group community through events
  • Increase the number of user group customers
  • Promote user group community events to increase level of participation and to provide a feedback mechanism into the product roadmap





Asraf Kassam,

Coventry City Council


Asraf has been involved with Zellis products and solutions for over 14 years, specialising in system implementations, data migration, talent management and self-service. Asraf has been an active member of the user group for several years and has been instrumental in forming a working partnership and collaboration with Zellis, he is passionate about our solutions, always looking to identify smarter, efficient and digital methods to deliver HR and Payroll transformation. Asraf’s vision is to create a user community that is knowledgeable, learning & sharing from each other to support their own organisations needs and to encourage customers to utilise every part of the solution.  


Jacqueline Gardner,



Jacqueline has been working on implementing and developing payroll systems for nearly 25 years and has been an active user of Zellis products and solutions for 10 years. As the systems administrator for STV (A Scottish based TV and media company) she is responsible for the in-house development of ResourceLink, including testing of upgrades, resolving issues, training the HR and Payroll team, as well as all aspects of reporting. She has been an enthusiastic member of the user groups since their organisation went live with ResourceLink and has been part of the user group committee for many years.  


Jane McNeill,

University of Manchester


Jane is a HR System Project Manager, she has been a user of ResourceLink since 2006 and her expertise lies around implementing self service, system administration & payroll.  


James Lackman,

Unipart Group Ltd


James is HR Systems and Data Manager at Unipart Group Ltd. and has been working with ResourceLink since the implementation in 2012. He works with HR and Payroll to deliver reports, develop analytics and roll-out new functionality to users. As well as core HR and Payroll, he has experience of implementing MyView, Talent Management, Leave Management and RRS. He has a particular interest in data analysis and is currently combining his role with studying a Digital Technology Solutions degree apprenticeship with the Open University.  


Hayley Ashwell,

Bedford Borough Council


Hayley brings with her a wealth of public sector and ResourceLink knowledge and experience of implementing a massive transformation and digital program over the last 12 months at the council by implementing new modules and/or tweaking existing business processes to include Time Management, Mileage & Expense, Vehicle, MyTeam Process, Personnel Forms, Irregular Claims, Delegations, MyForms, Training, PDR & Competencies.  

What do I get from membership?


Free delegate ticket to Zellis Connect


Access to Zellis events


Access to a knowledgeable user community forum






















Want to join the Zellis independent User Group?

If you'd like to join the Zellis independent User Group, or require further information, please contact sally.greene@zellis.com or click the button below.
Join the Zellis independent User Group